Urgent & Primary Care Centre (UPCC) - Port Moody
Healthcare Providers and Public Health
Provided by Fraser Health
Access a health care provider to receive ongoing medical care and/or timely care for urgent, non-life-threatening illnesses and injuries.
The Port Moody Urgent and Primary Care Centre (UPCC) provides timely access to care for urgent, but non-emergency health concerns when patients are unable to access their primary care provider (family doctor or nurse practitioner) within 12-24 hours. The UPCC also serves patients who do not have a primary care provider as well as assisting them to find one.
Urgent Care is available on a walk-in basis, with patients seen in order of urgency. Doors open to patients at 9:00 a.m. Please note that line-ups are not permitted outside the clinic.
The UPCC has social workers available for any patients in need in the Tri-Cities or New Westminster region (Tri-Cities, New Westminster, Anmore, Belcarra) (referral required). The role of the social worker is to assess and intervene in complex situations which may include the following:
Urgent Care is available on a walk-in basis, with patients seen in order of urgency. Doors open to patients at 9:00 a.m. Please note that line-ups are not permitted outside the clinic.
The UPCC has social workers available for any patients in need in the Tri-Cities or New Westminster region (Tri-Cities, New Westminster, Anmore, Belcarra) (referral required). The role of the social worker is to assess and intervene in complex situations which may include the following:
- Vulnerability due to cognitive/physical deficits; and abuse, neglect/self-neglect
- Complex individual and family systems dynamics
- Illness, disability and loss of independence
- Compromised ability to remain at home
- High-risk behaviours
- Financial hardships
- Unsafe environments
- Legal/ health care planning inquiries
- Inability to access community resources
The UPCC has a Primary Care Dietitian to help support:
- nutrition related disease prevention or management (mild to moderate)
- targeted, short term, medical nutrition therapy
- navigation to nutrition related community supports and resources
Reasons to see the Dietitian:
- chronic disease management (HTN, dyslipidemia, liver disease, gout, DM*)
- gastrointestinal concerns (Celiac, IBS, IBD, GERD, constipation/diarrhea NYD, post op GI surgery)
- food allergies, sensitivities and intolerances
- preliminary support for disorder eating (does not qualify or is waiting for eating disorder program appointment)
- malnutrition (unintended weight loss, muscle wasting poor appetite)
- weight concerns related to a health condition **
- New diagnosis DM or IDDM, refer to Diabetes Health Center. Primary Care RD can see while on waitlist
** Obesity Canada recommends aiming for "best weight" (wherever weight stabilizes when patient is eating well and exercising while living a life they truly enjoy long term). Goal is ultimately health-promoting behaviour rather than weight change.
The UPCC also has a Primary Care Counsellor who can provide short-term counselling (6-8 sessions) and referrals to other resources if the patient is needing further support.
Who is the primary care counsellor intended for?
- For clients with mild to moderate mental health and/or substance use concerns
- For clients who are not eligible for counselling through other means (ie. private pay, extended health benefits, Mental Health & Substance Use (MHSU) services, through work, FNHA, ICBC, CVAP, WCB, etc.)
- The counselling is focused on the present, not the past (no trauma processing)
Reasons to see the Counsellor:
- For support with symptoms of anxiety or depression
- For support with managing triggers or stress
- For support with life transitions or grief and loss
- For support with family conflict, domestic violence or abuse
- For support with passive suicidal ideation
- For coping tools and skill building
Who is the primary care counsellor intended for?
- For clients with mild to moderate mental health and/or substance use concerns
- For clients who are not eligible for counselling through other means (ie. private pay, extended health benefits, Mental Health & Substance Use (MHSU) services, through work, FNHA, ICBC, CVAP, WCB, etc.)
- The counselling is focused on the present, not the past (no trauma processing)
Reasons to see the Counsellor:
- For support with symptoms of anxiety or depression
- For support with managing triggers or stress
- For support with life transitions or grief and loss
- For support with family conflict, domestic violence or abuse
- For support with passive suicidal ideation
- For coping tools and skill building
To Access the Counsellor - any Primary Care offices in the Tri-cities or new West areas may fax the Counsellor with reason(s) the patient needs help with, as well as supporting documents, to 604-469-3121
The UPCC has Physical Therapy services which offer:
- Short-term consultative physiotherapy services which may include a limited series of treatments (~4-8 sessions as needed)
- Self-management-based program with individualized treatment to achieve patient’s functional mobility goals. Treatment will focus on exercise therapy, home-exerciseprogram, and education on pain-management.
These services are for:
- Patients within the Fraser Northwest Community (New Westminster, Port Moody, Coquitlam, Port Coquitlam)
- To support patients who do not have coverage for physiotherapy services through extended health benefits
- The patients who would not be better served by another Fraser Health PT program (i.g.outpatient rehab, Jim Pattison outpatient chronic pain clinic, etc.)
- Patient who has a complex acute or chronic musculoskeletal condition(s) that has resulted in a recent significant change in their functional mobility
- Patient identifies a specific goal(s) related to their functional mobility to be addressed through physiotherapy treatment
604-469-3123
Website: https://www.fraserhealth.ca/Service...
3105 Murray Street, Port Moody, British Columbia
Open 9:00 a.m. to 8:00 p.m. 7 days a week
604-469-3123 (Registered Clinical Counsellor) ext. 545319
Mon-Fri from 8:30am-4:30pm
Service is available in English.
Cost: No cost
Associated Programs/Services
Also offered by Fraser Health:
Just the closest matches listed. Click to see more!- Kla-how-eya Indigenous Health and Wellness Clinic
- Indigenous Health Primary Care
- Ridge Meadows Urgent and Primary Care Centre
Availability
Service area: Coquitlam, Port Coquitlam, Port Moody + show cities
Service Types Provided
Healthcare Providers
Public Health
Ways to Access
- After Hours Services
- Provided 1:1 in-person
- Provided at a single location
The listing of this service in Pathways is not a recommendation or endorsement by Pathways.